Shipping Policy

At Time Quest, we are committed to providing reliable and timely delivery services across Pakistan. Please review our shipping policy below:

1. Delivery Partners

We have partnered with trusted courier services, including:

  1. PostEx
  2. Leopards
  3. Traxx
  4. TCS

These partners help ensure safe and efficient delivery of your orders.

2. Delivery Time

Our standard delivery time is 3 to 5 working days across all cities in Pakistan. Please note:

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Delivery times may vary slightly due to unforeseen circumstances such as weather conditions or courier delays.

3. Shipping Charges

We offer free delivery on all orders within Pakistan. There are no hidden fees or additional charges.

4. Parcel-Opening Facility

For your convenience, we provide a parcel-opening facility before payment. This ensures transparency and customer satisfaction.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email. Use this tracking number to monitor your shipment’s status.

6. Undeliverable Packages

If a package is returned to us due to incorrect shipping details or failure to accept delivery, we will contact you to arrange a reshipment. Additional shipping costs may apply in such cases.

7. Contact Us

If you have any questions or concerns about your shipment, please contact us:

  • Email: timequest.store@gmail.com

  • Phone: 0313-5038837

Thank you for choosing Time Quest! We strive to provide a seamless shopping and delivery experience.